Privacy Policy

Prestige Pest Control is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you use our website or contact us.

Who We Are

Prestige Pest Control is the data controller responsible for your personal information.

Business name
Prestige Pest Control

Contact email
info@prestigepestcontrol.co.uk

Telephone
07356 265924

If you have any questions about this policy or how your data is handled, you can contact us using the details above.


What Information We Collect

We may collect and process the following information

Personal details such as your name, address, email address, and telephone number
Information you provide when completing enquiry or booking forms
Details about services requested or carried out
Technical data such as IP address, browser type, and usage data collected through cookies

We only collect information that is relevant to providing our services.


How We Use Your Information

We use your information to

Respond to enquiries and provide quotations
Arrange and deliver pest control services
Process payments and maintain records
Improve our website and customer experience
Meet legal or regulatory requirements

We do not sell or rent your personal data to third parties.


Lawful Basis for Processing

We process personal data under the following lawful bases

Contractual necessity where processing is required to deliver services
Legitimate interests to manage and improve our business
Legal obligation where required by law
Consent where you have agreed to receive marketing communications

You can withdraw consent at any time.


Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business. This may include

Website hosting providers
Payment processors
IT or software support providers

All third parties are required to respect the security of your data and process it lawfully.

We may also disclose information if required by law or to protect legal rights.


Data Retention

We only keep personal data for as long as necessary. This may include

Service records kept for legal or tax purposes
Enquiry data retained for follow up and record keeping

When data is no longer needed, it is securely deleted.


Your Rights

Under UK data protection law you have rights including

The right to access your personal data
The right to request correction of inaccurate data
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability

To exercise any of these rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office.


Cookies

Our website may use cookies to improve functionality and track usage. Cookies are small files stored on your device. You can control or disable cookies through your browser settings.

If the site uses analytics or tracking tools, these should be listed here.


Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. This includes secure systems and controlled access to personal data.


Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated
11/02/2026